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Vendors Teamtailor

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Vendors Teamtailor
Habyt career site
Operations · Berlin, Germany · Hybrid

Building Operations/ Tenant Experience Working Student (m/f/d)

About the role

Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!

We are on a steep growth curve and are looking for a Building Operations/ Tenant Experience Working Student (m/f/d).

If interested, please send us your most updated CV in English.


Your Responsibilities

  • Act as the primary point of contact for Habyt users, fostering positive relationships with tenants by promptly addressing concerns and resolving issues to ensure a high-quality experience.

  • Respond professionally and efficiently to ongoing support queries from our valued members.

  • Prioritize and manage support tickets to maintain a consistently high level of service and an organized, up-to-date ticket pipeline.

  • Collaborate with various departments to ensure seamless coordination and delivery of an outstanding tenant experience.

  • Serve as the main point of contact for landlords, providing clear communication and proactively addressing any concerns.

  • Conduct regular property inspections to maintain high-quality standards, coordinating necessary maintenance activities as needed.

  • Coordinate with external maintenance providers to ensure that repairs, maintenance, and service requests are handled promptly and to a high standard.


    • Your Qualifications

  • Currently enrolled in a university program, ideally in business, real estate, property management, or a related field.

  • Strong communication skills, both written and verbal, with a customer-focused attitude.

  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.

  • Basic experience in customer service or support is a plus.

  • Proficiency in Microsoft Office Suite or Google Workspace.

  • Proactive and solution-oriented mindset, with an eagerness to learn and develop in a high-growth company.


    • What We Offer

    • Welcome Package: Get equipped from Day 1 with Habyt's Swagg and premium tech gear.
    • Team Events: Have a blast at our regular Company & Team Events.
    • Career Growth: From performance development plans to feedback sessions and competency matrices, we're here to help you grow and develop your skills even further.
    • Health & Wellness: Enjoy free access to the Calm App, plus subsidized membership for Urban Sports Club.
    • Employee Discount: Get a discount for staying in one of our Habyt Properties.
    • Have an impact: Join a fast-growing company and be part of a diverse, international, and talented team. Together we are revolutionizing the housing market!
    Department
    Operations
    Role
    1. Intern / Working Student
    Locations
    Berlin, Germany
    Remote status
    Hybrid
    Employment type
    Internship

    About Habyt

    At Habyt, we’re reimagining the future of living. Founded in Berlin by a group of visionary entrepreneurs, we’re transforming housing into a flexible, fully digital, and stress-free experience.

    Our global team is a vibrant, diverse collective of perspectives and ideas, united by one mission: to make living better for everyone, everywhere. Here, your voice is valued, your uniqueness celebrated, and your contributions create a meaningful impact.

    Join us, and let's shape the future of living—together!

    Founded in 2017
    Coworkers About 150
    Operations · Berlin, Germany · Hybrid

    Building Operations/ Tenant Experience Working Student (m/f/d)

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